Customer Service Information If you have any questions or problems, or wish to request a refund, please contact the Museum Shop at:     Phone: 617-278-5180 (Tuesday to Sunday, 11:00am - 4:45pm (Eastern Time)     Fax: 617-278-5167     Email: shop@isgm.org     Mail:         Isabella Stewart Gardner Museum Shop         Attn: Beverly Shmeis         2 Palace Road         Boston, Ma. 02115 Shipping & Delivery All in-stock items are shipped within 2 business days of receipt of your order. We will notify you if an item is temporarily out of stock. International Orders Please call us at 011-01-617-278-5180 if you have any questions about international shipping. Refund Policy We will gladly refund your purchase by issuing a credit to your account if merchandise is returned in saleable condition within 30 days of purchase. Please contact the Museum Shop and we will process the refund.